Justin: In the Feast of Being Able to. Amen.

Fail Flail – Be Careful Little Fingers What You Type

You don’t shop for groceries when you’re hungry, and you don’t write emails when you are angry. After a couple of fast rewrites, I decided to get some air and a cup of coffee, then try the sentence again. Here is the progression:

It’s hard for me to remain calm in the face of so much fail. The incredible irresponsibility of XXX and XXX has caused several people much grief. The dispatcher’s Friday night was ruined, the driver’s entire day was ruined, several agents have had their time claimed in mediating the dispute, and worse than these, this has possibly cost a dealer a $30,000 account.

Alright Justin, you’re perpetuating the drama. A professional, or at least a dignified one, wouldn’t rant so. Lets try again with composure.

It’s hard for me to remain calm in the face of so much fail. The incredible irresponsibility of XXX and XXX has caused several people much grief and possibly cost a dealer a $30,000 account.

Let’s remove names. There is no benefit in naming the people when they are already tied to the issues in a way evident to all involved. It’s cruel and unnecessary.

It’s hard for me to remain calm in the face of so much fail. The incredible irresponsibility of two agents has caused several people much grief and possibly cost a dealer a $30,000 account.

Alright, lets remove the trendy lingo and the adjectives. You still sound mad.

It is difficult for me to remain calm in the face of such failure. The irresponsibility of two agents has caused several people much grief and possibly cost a dealer a $30,000 account.

Okay! Okay! The first line is emo. You’ve known it since you wrote it, get it out of there.

It is difficult with such failures as this to properly emphasis the importance of correcting this behavior. This is serious fail, by two agents.

EHHH there you going with using FAIL blog terminology.

It is difficult with such failures as this to properly emphasis the importance of correcting this behavior. This is a serious failure, by two agents, and there have been consequences.

Great job! Now what about paragraphs 2-11?

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